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We understand the importance of family and make it a point to not only put our families first but to treat our staff, clients and vendors as if they are a part of our family. We achieve this daily by keeping the lines of communication open, delivering on our promises and taking responsibility for our actions. We genuinely care about our clients and make it a point to get to know them.When working with us you are not just gaining a new vendor to work with, you are gaining a family. A family that will put you first and go above and beyond to help you and your clients in anyway we can.
“One of our core values is going the extra mile and we like to do that for our clients by making their closings as smooth and easy as possible. On the Estoppels side we like to reach out to the Associations and guarantee that all of the information that should be on the estoppel is included, and should any additional questions arise from the client we like to reach out and get that information for them directly rather than having the client reach out for that information themselves”
“Going the extra mile to me means more than just doing the bare minimum. It means staying an extra 5 or 10 minutes, whatever is necessary to get something done that a client really needs. One example that stands out to me the most is when a client called me in a panic because she needed an update but she needed it that day because they had pushed the closing up. Before the request even hit our system, I was on the phone with the municipality getting all of the information. I was able to get it done that day!"
"To me, going the extra mile means going above and beyond what your job description is or what your duties are. An example of that is I’ve stayed late before trying to get a survey completed for a client that really needs it and to them, that is something they can count on and be happy we are doing for them because a lot of things are time sensitive so going the extra mile means a lot.”
Servicing all 50
Over 40k Files
Processed in 2019
7 years Servicing